Introduction
Thank you for choosing to be part of our community at Marble Centre International Pvt Ltd. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, please contact us at info@marblecentre.in.
Contact Details
MARBLE CENTRE INTERNATIONAL PVT. LTD,
No. 373, 1ST Cross, 3rd Block,
Santhosapuram, Koramangala
Bangalore 560 034
Phone- +91-80-46633737
www.marblecentre.in
When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you.
What information do we collect about you?
We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your name, e-mail address or phone number. You may, however, visit our site anonymously. If you have submitted your personal information and contact details, we reserve the right to call, SMS, email, or WhatsApp about our products and offers, even if your number has DND activated.
Why do we need your data?
We require your personal data to be able to supply any products or services which you have requested from us. We will only ask for and keep the data needed to ensure we provide you with an efficient level of service and support and any legal commitments we have as a business. We will use the personal data we have gathered to contact you and inform you of products and services that we believe will be of genuine interest to you and/or your organisation. We may also request your consent to use your data to send you information about our products and services or collect data on the use of our websites. The Privacy Notice Matrix at the end of this policy gives details of what types of data we may store about you.
How do we protect your information?
We have a responsibility to protect the data we hold about you and ensure it is not accessed by anyone who is not authorised to use it for the reasons we legitimately hold it. We also have a responsibility to ensure that your data is accurate and retrievable. If your data is held on hard copy documents (Paper), it is held securely at the address above until it is no longer required and is destroyed by securely shredding it. Data held electronically will be stored on servers located at our own site. Electronic data is erased to recognised standards from these servers when it is no longer required. We have assessed the risks to the security of your data and implemented many physical and electronic controls to keep it protected. These controls are updated regularly to ensure that any new risks or threats can be countered. Access to your data will be limited to only those who need it to provide you with the services you have requested or consented to receive or have legal authority to request access to it. We will ensure that we have in place a Confidentiality agreement with anyone having access to your data.
Do we share your information with third parties?
Sometimes, we will need to pass your data to other parties (Businesses) who we use for specific parts of supplying products and services to you or providing us with data storage and disposal services. These third parties will only receive your data from us when we have assessed the risks in giving them access to it, are assured they have an adequate level of data security and have agreed with a legal contract detailing how they should protect your data. We will not pass your data to third parties to use for marketing their own services. The Privacy Notice Matrix at the end of this policy gives details of how long we may need to keep your data.
What happens if we lose your data or it is accessed by unauthorised persons?
If we detect that the personal data we are holding has been lost or accessed by unauthorised persons (a Data Breach) and that this will potentially infringe your rights or cause you damage, we will inform you immediately of the data breach. We will also be required legally to inform the Information Commissioner Office (the government’s data protection regulator) within 72 hours of detecting the breach, who may then investigate our compliance with data protection legislation and the effectiveness of our controls if your data has been passed to us for processing by another organisation. We will contractually be required to inform them of the breach immediately and the ICO within 72 hours of detecting it. We will work to ensure that all individuals who might be affected by the breach are informed as quickly as possible. We will also ensure that, as a business, we are able to meet any liabilities for which we would be responsible.
How long do we keep your information?
Data is not kept any longer than is necessary or legally required.
What rights do you have?
Data protection regulations give you a legal right to:
- A) Request information on what data is held about you.
To make a request for this information, please use the following: Email: info@marblecentre.in. To assist us in making a response to you, please ensure you provide the following information: Full name and address, contact telephone number, description of the data, which you would like information about and any relevant dates or time scales related to this data.
- B) The right to have your data changed or deleted from our records.
To make this type of request, please use the above contact details, and we will advise you if this will affect our ability to provide agreed products or services.
- C) Complain to us about how we handle your data.
To file this type of complaint, please use the contact details listed in A.
- D) The right to withdraw your consent for receiving product and service information or inform us that you do not want to be sent this type of information.
To make this type of request, please use the following contacts: Email– info@marblecentre.in. Under normal circumstances, we will not charge you for processing these requests and will respond to you within 30 working days. If we believe your request is complex and will be chargeable, we will first contact you before proceeding.
Questions?
If you would like to make any general enquiries about our data protection policies, please contact – info@marblecentre.in Telephone – +918046633737
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